Do you accept Credit cards?
Yes, we accept VISA, Master Card, and American Express
Why is your maintenance schedule different from the local dealer's?
Our maintenance schedule is based on manufacture's recommendations. Dealers are franchised and typically make up their own maintenance schedule. This can differ from the manufactures schedule to generate more revenue.
Can I pick my car up after hours?
Yes. Please call us for details.
Can I drop off my car before you open?
Yes. We have an early bird dropbox. Please fill out the provide envelope, and deposit in provided slot or call for details.
What is your warranty?
We have a 12 month or 12,000 mile parts and labor warranty.
Do you have loaner cars?
No. But we have a corporate rate with Enterprise Rent a Car. Please call (650) 261-9308 or visit www.Enterprise.com
Do you do factory scheduled maintenance?
Yes. We follow all manufactures scheduled maintenance requirements.
What is there to do nearby?
Costco is a 10 minute walk.
Best coffee in Redwood City 5 minute walk
Best Latin Food on the Peninsula within 5- 10 minute walk.
New Blu Homes Design Center across the street. www.bluhomes.com
Ampex museum 10 minute walk.
What make of cars do you service and repair?
We service and repair Subaru, Honda, Toyota, Acura, Lexus, Scion, Nissan, Mazda, Infinity,Hybrids
Do you use Original Equipment manufacturer parts?
Yes. We do and always will. All our parts come with at minimum 12 month or 12,000 mile warranty.
Is it true that you are the oldest Subaru repair shop in the Bay Area?
Yes, that is true. We have been servicing and repairing subarus since 1979!
What is the range of your shuttle service?
Cities: Redwood City, Menlo Park, Palo Alto, Stanford, Redwood Shores, San Carlos, Emerald Hills,
What time does your shuttle leave?
Our shuttle leaves at 8:30am one time, one way only.
Can you pick me up after my car is serviced?
Sorry, we are not able to offer that service at this time.
Can I wait to have my car serviced?
Of course you can. We have a quiet heated and cooled area with a customer only bathroom, TV, Free High speed Wi-Fi, reading material, and 10 minute walk to Costco.